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FAQs | Incognito | Kove Collection

FAQS

Frequently asked questions about our venue.

Smart-casual

Bookings closed 8 weeks in advance. We have a 24hr cancellation policy for all deposits. Your deposit is to secure your booking and will be deducted from your final bill. Tables are released if you have not arrived within 20 minutes of your reservation. We allocate a time of 2.5hr to your reservation. Should you wish to join us for longer, please let us know. Your reservation involves a shared restaurant space. Please avoid disruptive elements like speeches, signage or decorations such as balloons. Please let us know of anything we could do to make your time with us memorable.

“Hidden away, we arrived to the amazing decor. Just a very relaxing atmosphere with very friendly and attentive staff. Great menu and seating overlooking the green lush surroundings. The drinks we had were great, well mixed and presented. The mixologist knows his stuff. Will definitely visit again.”

Steyn Olivier, South Africa