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FAQs | Chinchilla | Kove Collection


Frequently asked questions about our venue.


Bookings are closed 8 weeks in advance. We have a 24hr cancellation policy for all deposits. Your deposit is to secure your booking and will be deducted from your final bill. Tables are released if you have not arrived within 20 minutes of your reservation. We allocate a time of 2.5hrs to your reservation. Should you wish to join us for longer, please let us know. Your reservation involves a shared restaurant space. Please avoid disruptive elements like speeches, signage or decorations such as balloons. Please let us know of anything we could do to make your time with us memorable.

“Oh my, when I talk about a beautiful setting, I’m talking about this place. It’s mind-blowing to watch the sunset. From the reception, the staff was warm and sweet. What I liked most about this place is the food. I enjoyed everything about my meal, and the high-quality service was the cherry on top.”

S'thembiso Nkosi, South Africa, Mouille Point, Cape Town